![]() ![]() Then please load BIOS default as follows. If the issue appears after you have installed some software or hardware, please uninstall or remove them and check if it is helpful. I understand you are meeting the battery issue with this product. My name is Carter and it is my pleasure to help you with your problem. Thank you for contacting ASUS Customer Service. I have the same problem with my G751JT and after talking with asus support they told me this: PERIOD ACTIVEĜONNECTED STANDBY ACTIVEĜONNECTED STANDBYĬurrent estimate of battery life based on all observed drains since OS install PERIODğULL CHARGE CAPACITY DESIGN CAPACITYīattery life estimates based on observed drains PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBYĬharge capacity history of the system's batteries ![]() History of system usage on AC and battery START TIME STATE SOURCE CAPACITY REMAININGĠ9:13:00ěattery changed Battery 84 % 39,315 mWhĠ9:15:00 Report generated AC 85 % 39,135 mWh ![]() Information about each currently installed battery SYSTEM PRODUCT NAME ASUSTeK COMPUTER INC. I Am not confident in asus tech support that doesn't speak very good English and let alone barely understand that. I Tried uninstalling the battery"drivers". I tried doingthis with the AC cord unplugged as well didn't make a difference. I tried holding the power button off and resetting it per the IT team with asus. I have had this computer less than 1 year. ![]()
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